Owasso Fire Department

Ambulance Services:

1. How much is the Ambulance Service fee?
   Effective July 1, 2009 City of Owasso utility customers
   are billed a $6.00 monthly fee for Ambulance service and Senior rate (over 65 yrs old) are billed a $4.00 monthly fee.The monthly ambulance “subscriber” fee is mandatory per city ordinance #639 for all utility customers within the corporate limits of the city who receive water service and/or sanitary sewer service from the City of Owasso.
   
   

   On July 5, 2011 Owasso City Council approved Ordinance No. 991, increasing the ambulance fee assessed through water and sewer bills by $1.00 per month per customer for a period of 2 years.  The $1.00 additional fee will go into effect August 5, 2011 for a period of two (2) years.   At the end of the two (2) year period, the fee increase will terminate on the date the ordinance was approved unless extended by ordinance of the City Council. Utility customers will be billed a $7.00 monthly fee for Ambulance service and Senior rate (over 65 yrs old) are billed a $5.00 monthly fee during this two year period.

   
   
   

2. What does the Ambulance Service fee cover?
   The Owasso Ambulance Service “subscriber” fee covers an emergency transport by the City of Owasso ambulance service for any person living in the “subscriber” household or for emergency transport for any person at a “subscriber“household.
   

3. The fee I’m charged can’t possibly cover the cost of an ambulance trip. Who pays the rest of the cost for ambulance service?
   If you have insurance coverage, services for emergency transports are billed to the patient’s insurance carrier through the City of Owasso’s third party billing agency.  Remaining balances that are unpaid by a City of Owasso ambulance subscriber’s insurance company are covered by the Owasso Ambulance subscriber fee and no further collection attempts will be made.  Subscribers should experience no out-of-pocket expenses.
   
   

4. What isn’t covered by the fee?
   Transportation for a scheduled appointment or to a non-emergency facility is not covered by the monthly ambulance fee.  Transportation from a hospital to a skilled care facility is not covered by the monthly ambulance fee.
   Service for non-emergency transports (transports not made to the Emergency Room) are billed in full to the patient’s insurance carrier through the City of Owasso’s third party billing agency.  Balances that are unpaid by insurance are the responsibility of the patient to pay.
   
   

5. What do I do if my insurance carrier sends me the payment for ambulance service? All insurance claims paid on behalf of the patient for ambulance service should be paid directly to the City of Owasso.  It is the responsibility of the patient to forward payments from their insurance provider to the City of Owasso.  Payments received by the patient should be endorsed and forwarded to the City of Owasso. 
   
   

6. Are EMSA (and other carriers) also covered by my Owasso Ambulance fee?
   You should be aware that the City of Owasso has a “mutual aid agreement” with other ambulance services and that there are occasions when EMSA or another agency will be called to perform emergency transport of an Owasso subscriber. This may occur when all City of Owasso ambulances are involved in other emergencies. At this time, if your transport is performed by EMSA, it is not covered by your subscription.
   
   

7. What if I live in Collinsville?
   Persons living in Collinsville who have a current ambulance subscription with the City of Collinsville and are transported by the City of Owasso ambulance service are treated the same as persons with a City of Owasso ambulance subscription. 

Notes:

Verification of the ambulance subscription with the City of Collinsville will be required. Collinsville also honors the City of Owasso’s ambulance subscriptions.

The City of Owasso is excited to offer every resident, not paying for ambulance service on their utility bill, the opportunity to participate in the City’s ambulance subscription program.

Ambulance Subscription Enrollment Information and Form

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