Utility Department

Who to Contact for Repair & Emergencies


For refuse questions or to report repair needs (water leaks, sewer and street needs) call the Public Works Department at 918-272-4959.

If there is an extreme emergency situation, such as main water line break or major sewer issue, call the Utility After Hours Emergency Service 918-272-2244, ext. 0.


Payment Options

By Automatic Bank 

Withdrawal
Make your payment automatically every month by filling out the Automatic Monthly Payment (ACH) form. The City of Owasso's automatic payment withdrawal program is a free service through which your utility payment is automatically withdrawn from your checking account. Download and print out the form, fill out completely and mail it to the Utility Department.

Online


Payments can be paid online at eGov Online Payment's website. There is no fee!

By Mail


Mail payments to:
P.O. Box 180
Owasso, OK 74055

By Phone


Pay by phone via Debit or Credit Card with no processing fee by calling: 918-376-1520 or 918-376-1521.

By Drop Box


Drop a payment by:
City Hall (south parking lot)
200 S Main
Owasso, OK 74055

In Person


Deliver a payment to:
200 S Main
Owasso, OK 74055


To Avoid Service Disconnection


Contact our office no later than 24 hours prior to the scheduled cut off date. Call 918-376-1500 between the hours of 8 a.m. and 4 p.m. to schedule a payment agreement. All payment agreements must be set prior to 4 p.m. the day before scheduled cutoff date.

If payment is not made by 5 p.m. one business day prior to cut off, a $50 default fee and an additional deposit of $25 along with the full balance due will be required to be paid before service can be restored.

To avoid a 10% late fee, payments must be received by the due date.

After Hours Reconnects


To reconnect service after hours call 918-643-9068. You will need to enter your phone number for the City of Owasso Service Representative to contact you prior to being dispatched. The Service Representative will not be dispatched unless money order for the full amount due including fees can be paid subsequent to service being re-established.

Water Meter Tampering


It is unlawful to tamper with the City of Owasso’s water meter or any related pipes and equipment. You may be subject to criminal or civil action or both should tampering occur.